Degraded performance

Incident Report for ProcedureFlow

Postmortem

Earlier today, some customers experienced degraded performance due to an issue introduced during a routine infrastructure update. A gap in our deployment process allowed system capacity to become overwhelmed during a period of peak traffic. Our team identified the issue and resolved it by addressing the underlying capacity constraints. We're reviewing our deployment procedures to prevent similar issues in the future. We apologize for any inconvenience this may have caused.

Posted Aug 19, 2026 - 17:18 UTC

Resolved

This incident has been resolved.
Posted Aug 19, 2026 - 16:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2026 - 16:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 19, 2026 - 16:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2026 - 15:49 UTC

Investigating

We are currently investigating this issue.
Posted Aug 19, 2026 - 15:40 UTC
This incident affected: Application (https://app.procedureflow.com).