Intermittent errors

Incident Report for ProcedureFlow

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 04:28 UTC

Monitoring

Amazon has began mitigating the issue but does not have an ETA for a full recovery. ProcedureFlow has not experienced any errors related to this issue in the last 2 hours. We will continue to monitor the situation with AWS.

Posted Dec 07, 2021 - 22:22 UTC

Identified

Our infrastructure provider, AWS, is currently experiencing issues that are intermittently affecting ProcedureFlow including uploading images, sending emails, offline backup, etc.

Status updates from AWS are available here: https://status.aws.amazon.com/

We will provide updates as we learn more about this issue.

Posted Dec 07, 2021 - 18:39 UTC

This incident affected: Application (https://app.procedureflow.com).